Effective: 1/1/2025
Updated: 7/1/2025
Version: 1.0
Owner: Head of Engineering - Chris Ward
Contact: security@intriq.ai
This Cookie Policy explains how Transformation Diagnostics AI Ltd (”Intriq.AI”, “we”, “us”) uses cookies and similar technologies on our websites, web applications, and SaaS platforms (collectively, the “Sites”). It should be read in conjunction with our Privacy Policy.
Cookies are small text files placed on your device (e.g. computer, tablet, smartphone) when you visit a website. They help the site recognise your device and remember your preferences or actions.
We also use:
Unless otherwise stated, references to “cookies” in this Policy include these technologies.
| Purpose | Explanation |
|---|---|
| Strictly Necessary | Enable core functions like authentication, fraud prevention, and load balancing. These are exempt from consent. |
| Performance / Analytics | Help us understand user interaction (e.g., page views, errors) to improve site usability. Data is aggregated and pseudonymised. |
| Functional | Remember settings or preferences such as language or UI state to personalise your experience. |
| Targeting / Advertising | Show relevant ads and measure campaign effectiveness on third-party platforms. Set only with your consent. |
| Security | Detect and mitigate suspicious or malicious activity (e.g., bot detection, rapid login attempts). |
| Cookie Name | Purpose | Retention | Type |
|---|---|---|---|
| intriq_session | Maintains signed user session (HTTP-only) | 1 day (rolling) | Strictly Necessary |
| csrf_token | Prevents cross-site request forgery | Session | Strictly Necessary |
| cookie_consent | Stores your cookie preferences | 6 months | Functional |
| i18n_locale | Saves selected language | 1 year | Functional |
Some trusted third-party services may set cookies when you interact with our Sites. These may collect data as Independent Controllers.
| Provider | Service | Cookie Examples | Purpose | Retention | Location / Transfers |
|---|---|---|---|---|---|
| Google LLC (Analytics 4) | Web analytics | _ga, _ga_* | Traffic statistics | Up to 2 years | EU datacentres; US under SCCs + UK IDTA |
| Freshworks, Inc. | Customer support | fw-session, fw-track | Enable live support chat, route tickets | Up to 1 week | Freshworks, Inc. |
| Sentry, Inc. | Product analytics | sentry_*, _sentry | Feature usage tracking, session replay | 1 year | Hosted in EU (EU cloud region); no US transfer |
We may update this Cookie Policy to reflect legal, technical, or operational changes.
If we make significant changes, we will provide a clear notice (e.g. banner or email) and update the “Last Updated” date above.